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Displaying Discounts in Airship

Clear, transparent discounting helps homeowners understand value and helps your team close with confidence. Airship gives you flexible ways to display discounts across proposals.

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Written by Emily Wheeling
Updated over 2 weeks ago

What Counts as a Discount in Airship?

In Airship, a discount is any price reduction applied to a line item, bundle, or total proposal. Common examples include:

  • Membership savings

  • Promotional or seasonal discounts

  • Manual goodwill adjustments

  • Financing-related incentives

  • Rebates (instant or chase‑down, when configured)

Each of these can be displayed clearly so homeowners understand why they’re saving, not just that they’re saving.

Where Discounts Appear in a Proposal

Airship is designed to surface discounts at the moments that matter most in the sales conversation.

1. Line‑Item Level

Discounts can be applied directly to individual items, showing:

  • Original price

  • Discount amount or percentage

  • Adjusted price

This is ideal for:

  • Membership pricing

  • Item‑specific promotions

  • Transparent comparisons between options

2. Estimate or Package Level

When discounts apply to the full solution, Airship displays them at the estimate level, helping homeowners see total savings without cluttering each line item.

This works well for:

  • Limited‑time promotions

  • Bundle savings

  • Manager‑approved overrides

3. Proposal Summary View

At the proposal summary level, Airship highlights:

  • Total savings

  • Final investment

  • Clear before‑and‑after pricing

This reinforces value and prevents confusion at decision time.

Membership Discounts

Membership discounts are one of the most common and powerful discount types in Airship.

When membership pricing is enabled:

  • Member prices can be displayed alongside standard pricing

  • Savings are clearly called out in the proposal

  • Homeowners can see immediate value when a membership is added

This makes it easy for Comfort Advisors to:

  • Sell the membership and the job in the same conversation

  • Justify pricing with built‑in savings

  • Avoid manual calculations or explanations

Rebates vs. Discounts

While rebates and discounts both reduce cost, Airship treats them differently for clarity.

  • Discounts reduce the price immediately

  • Rebates can be shown as:

    • Instant (applied at time of sale)

    • Chase‑down (credited after submission)

By separating these visually, homeowners understand exactly what they’re paying today versus what they’ll receive later, building trust and reducing post‑sale confusion.

Permissions & Control

Airship gives you control over who can apply and edit discounts:

  • Admins manage discount structure and templates

  • Sales Managers can approve or configure discount rules

  • Field users apply only what they’re permitted to use

This ensures:

  • Consistent pricing

  • Fewer margin surprises

  • Cleaner reporting

Best Practices for Displaying Discounts

To get the most value out of discounting in Airship:

  • Avoid stacking confusion: Keep the number of discounts reasonable and easy to follow

  • Show value, not just price: Pair discounts with solution benefits

  • Use summary reinforcement: Let homeowners see total savings at the decision point

  • Train for consistency: Align your team on when and how discounts should be used

Why It Matters

Well‑displayed discounts don’t just lower prices, they increase confidence. By showing savings clearly and consistently, Airship helps your team:

  • Build trust with homeowners

  • Reduce pricing objections

  • Close faster with fewer follow‑up questions

When discounts are easy to understand, decisions are easier to make.

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