What Is Membership Pricing?
Membership pricing allows eligible items in an estimate to automatically reflect discounted member prices when a membership is included or already active on the customer.
This helps advisors:
Clearly demonstrate immediate savings
Accurately calculate rebates tied to member pricing
Present pricing consistently across options and proposals
Avoid manual price adjustments or guesswork
How Membership Pricing Works in Airship
There are two ways membership pricing can apply:
1. The Customer Already Has an Active Membership
If a customer has an active membership in ServiceTitan:
Airship detects the membership automatically
Eligible items default to the member price
Member pricing is selected without any extra steps by the advisor
This behavior mirrors ServiceTitan Mobile, where member pricing is auto-applied for existing members.
2. Adding a Membership During the Proposal
When a Comfort Advisor adds a membership service (such as a maintenance or savings plan) to an estimate:
All eligible items immediately become member-priced
Member pricing is automatically selected
No manual toggling or re-selection is required
This allows advisors to show the financial benefit of becoming a member in real time during the proposal conversation.
How Prices Are Displayed
Advisor View (Estimate Builder)
Airship clearly shows both prices so advisors always know what’s being applied.
The member price is the active price
The standard price appears beneath it with a strikethrough
Example:
$1,216.00 (member price)
~$1,395.00~ (standard price)
This pricing display is consistent across:
Individual line items
Option totals
Section subtotals
Overall estimate totals
This ensures rebate calculations and totals are always accurate.
Homeowner Proposal View
On homeowner-facing proposals, pricing is shown in a simple, easy-to-understand way:
$1,216.00 member price (normally $1,395.00)
This makes the value of membership immediately clear, without overwhelming the customer.
Adding Items After a Membership Is Included
If a membership is already part of the estimate and new items are added:
Any item with a defined member price automatically defaults to the member price
Both member and standard prices display immediately
No extra steps are required
Pricing stays accurate even as the proposal evolves.
Removing a Membership
If the membership service is removed from the estimate:
All member pricing eligibility is automatically removed
All items revert to their standard prices
Only standard pricing is shown throughout the estimate and proposal
This ensures pricing always reflects the current state of the estimate.
How Airship Handles Multiple Membership Discounts
Some companies have more than one membership or multiple discount rules.
Airship always applies:
The best available price (the lowest price)
Membership discounts can be configured in ServiceTitan to apply:
To all products
To specific business units
To specific item categories
If multiple memberships or discounts apply to the same item, Airship automatically selects the lowest resulting price, no manual decision required.
Member Pricing vs. Percentage Discounts
Some companies (like Bellows) manage memberships differently:
Memberships may show a 0% discount
Actual savings are handled through member pricing set directly on items
This includes:
Member price
Member add-on price (for add-on items)
Airship fully supports this setup and correctly applies member pricing based on how your price book is configured.
Membership Pricing Is Applied Per Option
Membership pricing is applied per proposal option, not globally.
This means:
One option may include a membership and show member pricing
Another option may not include a membership and show standard pricing
This allows advisors to clearly compare:
“With membership” vs “without membership” options
Different pricing scenarios in a single proposal
Why This Matters
Membership pricing in Airship helps your team:
Sell memberships more confidently
Clearly communicate savings to homeowners
Eliminate pricing confusion
Ensure rebates and totals are accurate
Deliver a more professional, transparent proposal experience
By automatically handling membership pricing logic, Airship lets advisors focus on the conversation.