Who Can Set Up Company Promotions
Company promotion setup is managed by
Admin users
Sales managers
Your dedicated Airship representative
Comfort Advisors can apply promotions during proposal creation but do not typically manage promotion configuration.
Airship supports several promotion types, including fixed dollar discounts, percentage-based discounts, limited time offers, and seasonal or campaign promotions. Promotions can be designed to complement rebates and upgrades while keeping pricing clear and easy for homeowners to understand.
Creating a Promotion
To create a new company promotion in Airship:
Navigate to Settings > Promotions
Select Add Promo
Complete the required fields
Title (customer facing & easy to understand)
Short Description (usually a short description)
Long description (to include terms, expiration date, etc)
Add promotional images if desired.
Click Create
Best Practices for Promotions
Use clear, customer-friendly promotion names
Always set start and end dates to avoid outdated offers
Keep descriptions concise and benefit-focused
Align promotions with seasonal demand or sales goals
Train comfort advisors on how to explain promotions without discounting value
