Common Option Naming Structures
Airship supports flexible option naming, including:
Good, Better, Best
Silver, Gold, Platinum
Basic, Preferred, Premium
Bronze, Silver, Gold
Setting Up Option Names
To set up or edit option names in Airship:
Navigate to Settings > Option Names
Select Add Proposal Option
Enter the option name
Create
Using Option Names in Proposals
When building a proposal:
Comfort Advisors assign an option name to each system option
Option names appear clearly in the proposal for easy comparison
Homeowners can quickly understand the value difference between options
This structure helps keep the conversation focused on value rather than price alone.
Best Practices for Option Naming
Use simple, familiar terms homeowners recognize
Keep naming consistent across all proposals
Avoid confusing labels
Align option names with system value and features
Train comfort advisors to explain the differences clearly.
