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Set Up Option Names in Airship

The Option Names setting in Airship allows your company to control how proposal options are labeled and presented to the home owner. Option names help frame the buying decision by clearly positioning each option using tiered naming

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Written by Emily Wheeling
Updated over a month ago

Common Option Naming Structures

Airship supports flexible option naming, including:

  • Good, Better, Best

  • Silver, Gold, Platinum

  • Basic, Preferred, Premium

  • Bronze, Silver, Gold

Setting Up Option Names

To set up or edit option names in Airship:

  1. Navigate to Settings > Option Names

  2. Select Add Proposal Option

  3. Enter the option name

  4. Create

Using Option Names in Proposals

When building a proposal:

  • Comfort Advisors assign an option name to each system option

  • Option names appear clearly in the proposal for easy comparison

  • Homeowners can quickly understand the value difference between options

This structure helps keep the conversation focused on value rather than price alone.

Best Practices for Option Naming

  • Use simple, familiar terms homeowners recognize

  • Keep naming consistent across all proposals

  • Avoid confusing labels

  • Align option names with system value and features

  • Train comfort advisors to explain the differences clearly.

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