What to Include in Terms & Conditions
Your Terms & Conditions should outline key information homeowners should know before buying, such as:
Scope of Work
Permits & Inspections
Access to work area
Utility Service & Site Conditions
Payment Terms & Conditions
Equipment Availability & Substitutions
Warranty
Maintenance Requirements
Setting up Terms & Conditions
To set up or update Terms & Conditions in Airship:
Navigate to Settings > Terms & Conditions
Enter or paste your Terms & Conditions into the provided text field
Review the content for accuracy and clarity
Click Save
Once saved, the Terms & Conditions will appear automatically within all proposals.
How Terms and Conditions Appear in Proposals
When viewing a proposal:
Terms and Conditions are displayed as a dedicated section
Homeowners can review the information before approving
Comfort Advisors can reference the section to set clear expectations within all proposals
This ensures every homeowner receives the same information prior to moving forward.
Best Practices for Terms & Conditions
Use plain language and avoid legal jargon where possible
Keep content organized with short paragraphs or bullet points
Review terms regularly with legal counsel
Update content as policies and regulations change
Train comfort advisors on how to explain key points confidently