What's New
Product Videos in Proposals
Product videos from your ServiceTitan pricebook now display in the proposal builder and customer-facing presentation. When a product has a video attached in ST, it surfaces automatically in Airship — giving advisors a richer way to explain equipment and helping homeowners visualize what they're buying. Multiple videos and photos per product are now supported.
AI-Generated Option Summaries
Airship now generates AI-powered summaries for individual proposal options. Each option gets a concise, accurate description of what's included — automatically written based on the products, features, and configuration — saving advisors time and ensuring every option is clearly explained to the homeowner.
Option Summary in Proposal PDF
AI-generated option summaries now appear in the proposal PDF and accepted proposal PDF. Homeowners take away a complete, readable description of what each option includes — not just a list of part numbers.
Drag & Drop Reorder for Option Products
Products within a proposal option can now be reordered by drag and drop. Advisors can arrange items in the order that best supports the sales conversation — leading with the most important components or organizing by system type.
Template Imports from ServiceTitan
Option templates can now be imported from a ServiceTitan template export, with discounts included in the import. Teams managing estimate templates in ServiceTitan can bulk-load them into Airship, saving significant setup time.
Won Status for Accepted Options in Past Jobs
Accepted and sold options in the Past Jobs view now display a "Won" chip, making it easy to identify closed jobs at a glance.
Incremental Pricebook Updates from ServiceTitan
The ST integration now supports incremental pricebook updates — only changed items are synced on each run, making pricebook refreshes faster and more efficient for organizations with large pricebooks.
Fixes & Improvements
Pricebook code in search results: Product codes from the pricebook now appear in search results and detail views, making it easier to identify specific items.
Price sort order in Theme Editor: Fixed an issue where sorting options by price in the Theme Editor was ordering ascending instead of descending.
Statement of Work at top of presentation: SOWs now appear at the top of the proposal presentation for immediate visibility.
