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Release Notes — October 2025

Airship features, improvements, and fixes delivered in October 2025.

Written by James Kupernik

What's New

Product Videos in Proposals

Product videos from your ServiceTitan pricebook now display in the proposal builder and customer-facing presentation. When a product has a video attached in ST, it surfaces automatically in Airship — giving advisors a richer way to explain equipment and helping homeowners visualize what they're buying. Multiple videos and photos per product are now supported.

AI-Generated Option Summaries

Airship now generates AI-powered summaries for individual proposal options. Each option gets a concise, accurate description of what's included — automatically written based on the products, features, and configuration — saving advisors time and ensuring every option is clearly explained to the homeowner.

Option Summary in Proposal PDF

AI-generated option summaries now appear in the proposal PDF and accepted proposal PDF. Homeowners take away a complete, readable description of what each option includes — not just a list of part numbers.

Drag & Drop Reorder for Option Products

Products within a proposal option can now be reordered by drag and drop. Advisors can arrange items in the order that best supports the sales conversation — leading with the most important components or organizing by system type.

Template Imports from ServiceTitan

Option templates can now be imported from a ServiceTitan template export, with discounts included in the import. Teams managing estimate templates in ServiceTitan can bulk-load them into Airship, saving significant setup time.

Won Status for Accepted Options in Past Jobs

Accepted and sold options in the Past Jobs view now display a "Won" chip, making it easy to identify closed jobs at a glance.

Incremental Pricebook Updates from ServiceTitan

The ST integration now supports incremental pricebook updates — only changed items are synced on each run, making pricebook refreshes faster and more efficient for organizations with large pricebooks.

Fixes & Improvements

  • Pricebook code in search results: Product codes from the pricebook now appear in search results and detail views, making it easier to identify specific items.

  • Price sort order in Theme Editor: Fixed an issue where sorting options by price in the Theme Editor was ordering ascending instead of descending.

  • Statement of Work at top of presentation: SOWs now appear at the top of the proposal presentation for immediate visibility.

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