A new Outage Experience feature is now available in the proposal toolkit. Advisors can walk homeowners through an interactive outage experience calculator — showing the cost and inconvenience of HVAC failure and helping build urgency around a replacement decision. The experience is also built into the customer presentation app, giving homeowners a compelling visual to take home.

Comfort Advisors can now see a quality score for each proposal they build. The score provides real-time feedback on proposal completeness — helping advisors know whether they've presented enough information to maximize close rates before leaving the appointment.

Upgrades are now accessible directly from the proposal toolkit, giving advisors an easy way to add and manage add-on items for an accepted option from one central place.

Airship can now generate a work order PDF for accepted proposals. The document includes proposal details, accepted option, and customer information — ready to hand off to the install team or file with the job record.

A new Documents section in the proposal toolkit gives advisors one place to download all proposal-related files — PDFs, work orders, and other attachments — without navigating between screens.

AI tools are now available directly within the proposal option summary editor. Advisors can generate or improve option descriptions using AI with a single tap — keeping summaries accurate, clear, and consistently written across the team.

The acceptance button in the customer proposal presentation has been renamed from "Buy Now" to Accept Now — language that better reflects the sales context and reduces the friction of a purchasing framing at the close.

The date a homeowner accepted a proposal is now included in the accepted proposal PDF — creating a clear record of when the sale was closed.

Organizations can now update their default proposal theme, controlling the visual style of proposals platform-wide.