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Release Notes — September 2026

Airship features, improvements, and fixes delivered in September 2026.

Written by James Kupernik

What's New

Brands can set Designated Categories for Price Editing

Brand managers can now enable specific pricebook categories for price editing, allowing Advisors to edit product prices on a proposal without having to grant "can edit" pricing permission in ServiceTitan. Prices in every other category stay locked to the pricebook.

Import Discounts and Fees from ServiceTitan Templates

When you import a ServiceTitan template into an Airship proposal template, its discounts and fees now come across too, so you no longer have to add them again by hand.

Default Membership Duration on Proposal Templates

Proposal templates can now set a default membership duration. When an advisor builds a proposal from the template, memberships start on that duration instead of needing to be picked each time, and the advisor can still change it.

Show Total Membership Savings

Proposals now show the total amount the homeowner saves with a membership, making the value of joining easy to see at a glance.

Follow-Ups Recorded in ServiceTitan

Follow-ups sent from Airship are now recorded on the ServiceTitan job and in the customer notes, so everyone in the office can see what was sent to the homeowner.

Clearer Handling of Dismissed and Sold Estimates

Dismissed estimates are now read-only, and once every estimate on a job has been dismissed, the job drops off the insights dashboard. The dialog for sold estimates has also been improved letting advisors know how to make an update.

Offline Signatures and File Uploads [BETA]

The offline presentation can now capture the homeowner's signature and upload appointment files without a connection. Offline support is still in beta, so reach out to us if you would like access.

Fixes & Improvements

  • Contact the customer: A new button in the proposal builder lets you reach the customer without leaving the proposal.

  • Accepted-proposal emails: Notification emails for an accepted proposal now include the sold amount and the customer's contact information.

  • Shorter share links: Shared proposal links,QR codes, and external links in ServiceTitan now use short links that are easier to send and scan.

  • AI proposal summaries: Summaries now stick to the brand and warranty details in the proposal instead of describing ones that are not there.

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